Public Record · Updated May 2026

The bright planet solar lawsuit names forged signatures and impersonated phone calls — here is how to find out if your contract is one of them.

On March 17, 2026, Connecticut Attorney General William Tong sued SunRun Inc., SunRun Installation Services, Bright Planet Solar Inc., Elevate Solar Solutions LLC, and named salespeople Dakota Grumet and Sierra Howes, alleging deceptive, unfair, and otherwise unlawful sales of solar panel systems. The complaint cites specific cases in Windsor and Stafford Springs where the salespeople allegedly forged homeowner signatures on 25-year leases, backdated agreements, and impersonated a homeowner's voice on a SunRun confirmation call. The lawsuit pleads violations of the Connecticut Unfair Trade Practices Act and Home Improvement Act. The installer is Bright Planet. The lease is on SunRun's books. Both are reachable.

Written by Maria Gomez | Updated

Check your Bright Planet Solar paperwork for these issues

A match does not prove wrongdoing, but it identifies the documents and representations that deserve closer review.

  • Bright Planet Solar handled the door-to-door sale, marketing, or in-home pitch on my solar system.
  • My system was installed under a SunRun lease or PPA, even though Bright Planet was the company at my door.
  • A salesperson handled the e-signature on their device, and I never read the full lease before it was signed in my name.
  • I received a confirmation call I did not place, or my voice was allegedly verified on a call I never participated in.
  • My monthly lease payment escalator (often around 2.9% per year) was never explained to me before I signed.

How to identify Bright Planet Solar in your records

  • In-home sale was conducted by a Bright Planet representative, frequently in coordination with Elevate Solar Solutions LLC.
  • Lease or PPA paperwork lists SunRun, SunRun Installation Services, or a SunRun financing entity as the lessor — not Bright Planet.
  • Lease term is 20 or 25 years with an annual escalator clause (the CT complaint specifically cites a 2.9% annual escalator).
  • E-signature was captured on a salesperson's tablet or phone, with no copy of the full contract delivered at the table.
  • A third-party 'welcome' or 'confirmation' call may have occurred — or may have been simulated using someone else's voice.

Recurring Bright Planet Solar complaint patterns

Forged Signature

An e-signature on a 25-year lease that you did not place

The Connecticut complaint alleges Bright Planet–affiliated salespeople forged homeowner signatures on at least two specific Connecticut leases — including a Windsor lease at $307/month for 25 years that the company then backdated. A forged signature on a long-term financial instrument is not a paperwork error; it is the foundational fact pattern that voids the contract. If your lease bears your signature but you cannot recall placing it, the e-signature audit trail is the single most important document to pull.

Where to check: Request the e-signature audit trail PDF (DocuSign, Adobe Sign, etc.) from your lease. Look for the IP address, device identifier, and timestamps. A signature placed from the salesperson's device — not yours — is the signal.

Potential impact: Voids the lease. Full principal recoverable.

Impersonated Confirmation Call

A welcome call you never made

The CT complaint specifically alleges that a Bright Planet employee impersonated the homeowner's voice on the SunRun confirmation call — the post-sale recorded verification step that lessors use to insulate themselves from consent disputes. Impersonating a customer on that call is the conduct that converts a deniable signature dispute into an unambiguous fraud. If you are told a verification call took place but you never spoke with anyone, the recording itself is your evidence.

Where to check: Request the audio recording of any welcome or verification call from SunRun. If the voice on the recording is not yours, that is the entire case.

Potential impact: Underwrites the rescission and damages claims

Hidden Escalator

A 2.9% annual escalator that compounds across 25 years

The Stafford Springs allegation specifies that the salespeople signed the customer up for a lease without disclosing the 2.9% annual payment escalator — and forged the electronic signature to avoid showing the customer the full written contract. Compounded across 25 years, a 2.9% escalator nearly doubles the monthly payment by year-25 versus year-1. Failing to disclose that compounding obligation is a textbook UDAP misrepresentation.

Where to check: Locate the escalator clause in your lease. Multiply your year-one payment by 1.029 raised to the year-number. Compare against the verbal savings pitch you were given. The gap is the misrepresented amount.

Potential impact: Tens of thousands in payment overage across the lease term

Backdated Agreement

A signing date that is not the date you signed

The Windsor case alleges Bright Planet 'proceeded to backdate the falsified agreement to August.' Backdating a long-term consumer contract is independently actionable: it manipulates the rescission window (most state cooling-off periods run from the actual signing date), distorts disclosures that are supposed to reflect contemporaneous conditions, and exists for no legitimate business reason.

Where to check: Compare the date on your contract to your bank records, calendar, or first installer visit. Any inconsistency is a deliberate falsification, not a clerical issue.

Potential impact: Foundational evidence; resets rescission timing in your favor

Subcontractor Structure

Bright Planet sold it. SunRun owns the lease.

Per the AG's framing, Bright Planet operated as a subcontractor providing marketing, sales, and installation services on behalf of SunRun, which ultimately installed the panels and bills you. That structure has two consequences. First, SunRun cannot disclaim responsibility for what its sales channel did to close the deal. Second, your remedy reaches both entities — the seller who lied and the lessor who took the contract.

Where to check: Pull your lease and identify the lessor entity (almost certainly SunRun). Pull your sales paperwork and identify the company at your door (Bright Planet). Both are named defendants.

Potential impact: Two solvent targets, not one

Tablet Signing

Every signature captured on the rep's device, no copy left behind

The Connecticut allegations describe an in-home flow where signatures were captured on the salesperson's tablet, the customer was not shown the full written contract, and no executed copy was left at the kitchen table. That is the same digital-consent failure pattern documented across the broader installer enforcement track in NJ, NY, MN, and FL — and it is exactly what makes the e-signature audit trail dispositive evidence.

Where to check: If you do not have a saved PDF of your fully executed lease delivered to you on signing day, request it now. The delay between signing and your first sight of the document is itself part of the fact pattern.

Potential impact: Foundational evidence for rescission claims

Public records and regulatory actions

Connecticut Attorney General (2026)

On March 17, 2026, AG William Tong sued SunRun Inc., SunRun Installation Services, Bright Planet Solar Inc., Elevate Solar Solutions LLC, and individual salespeople Dakota Grumet and Sierra Howes. The complaint alleges Grumet and Howes forged homeowner signatures on 25-year leases (Windsor case, $307/month), backdated a falsified agreement, and used a Bright Planet employee to impersonate the homeowner's voice on a confirmation call. A separate Stafford Springs case alleges the salespeople signed a customer up for a lease without disclosing a 2.9% annual payment escalator and forged an electronic signature to avoid showing the consumer the full written contract. Pled violations include the Connecticut Unfair Trade Practices Act and Home Improvement Act.

Homeowners are running into companies that promise the world and then disappear when problems arise.

Connecticut AG press release, March 17, 2026

Connecticut Attorney General (prior solar enforcement) (2024)

The Connecticut AG previously sued SunRun in a 2024 enforcement action over solar sales practices in the state, building the docket and the evidentiary base that the March 2026 multi-defendant complaint draws on. The 2024 action and the 2026 expansion together establish a sustained CT enforcement track against the SunRun-aligned door-to-door sales channel that Bright Planet operated within.

CT AG SunRun lawsuit press release, 2024

Better Business Bureau (2022–2025)

Bright Planet Solar accumulated documented BBB and consumer-forum complaints over the period preceding the CT AG lawsuit, with recurring themes of installation defects (including roof leaks), unreturned service calls after install, misleading savings projections, and pressure-sale tactics in the door-to-door channel.

Bright Planet Solar by the numbers

March 17, 2026
Connecticut AG filed the multi-defendant lawsuit naming Bright Planet Source: CT Office of the Attorney General press release
$307/month
Monthly payment on the 25-year lease in the Windsor forged-signature case Source: CT AG complaint summary, March 17, 2026
2.9%
Annual escalator allegedly hidden in the Stafford Springs case Source: CT AG complaint summary, March 17, 2026
2
Bright Planet–affiliated salespeople individually named (Grumet, Howes) Source: CT AG complaint, March 17, 2026

Possible recovery paths

Rescission

Possible outcome: Lease unwound, payments returned, equipment removed or transferred — based on forged-signature, hidden-escalator, or impersonated-call evidence

Best fit: Documented signature defect or call impersonation + within state UDAP rescission window

Typical timeframe: 60–180 days through arbitration demand

Holder Rule / Lessor Liability

Possible outcome: Claims against Bright Planet for the conduct travel to SunRun as the lessor that funded and now collects on the lease

Best fit: Lease still active + identifiable Bright Planet sales conduct + documented harm

Typical timeframe: 120–270 days through arbitration or coordinated AG relief

Damages

Possible outcome: Money judgment for amounts paid, attorney's fees under fee-shifting statutes, and statutory penalties under the CT Unfair Trade Practices Act and Home Improvement Act (or your state's equivalent)

Best fit: Multiple violations stacked + documented financial harm

Typical timeframe: 9–18 months in JAMS / AAA arbitration

Documents to preserve

  • Bright Planet sales paperwork, proposal, and savings projection
  • SunRun lease or PPA agreement (full PDF) including the e-signature audit trail
  • Texts, emails, and voicemails with the Bright Planet salesperson
  • Audio recording of any welcome or verification call (request from SunRun if you do not have it)
  • Bank or calendar records establishing the actual signing date (vs. the date on the contract)
  • Inverter or production data and your utility bills since install
  • All servicer / lessor statements since lease origination

Frequently asked questions about Bright Planet Solar

Can I stop paying my solar loan if the system never worked?

Unilaterally stopping payment is risky — it triggers default, hits your credit, and gives the holder a head start on collection. The better move is a three-step sequence: (1) document the non-performance in writing (PTO date vs first-bill date, monitoring data, inspection failures), (2) preserve your right to assert the FTC Holder Rule (16 CFR § 433.2) defense against whoever currently holds the loan, and (3) get a written eligibility review BEFORE you change your payment behavior. TILA § 130 fee-shifting means the lender pays your attorney's fees when you prevail, so qualified disputes do not cost you out of pocket. The eligibility review is the right way to find out if your facts qualify.

Can I sue the solar lender if the installer is bankrupt?

Yes, in many fact patterns. The installer's bankruptcy stops claims against that specific entity, but the lender that financed your loan is a separate, usually solvent, target. Under the FTC Holder Rule (16 CFR § 433.2), the lender inherits liability for the same misrepresentations the installer made — false savings projections, fabricated tax-credit math, undisclosed dealer fees, signatures captured without time to read. Recovery under the Holder Rule is typically capped at amounts already paid into the loan, but in solar that frequently runs into the tens of thousands. Many homeowners assume their case dies with the installer and walk away — that is exactly what the lender's collections team hopes for. The eligibility review identifies whether your loan documents trigger Holder Rule liability.

What is the FTC Holder Rule and why does it matter for solar loans?

The FTC Holder Rule (16 CFR § 433.2) requires every consumer credit contract that finances goods or services to carry a clause subjecting the lender to all the same claims and defenses the borrower could raise against the seller. Translated to solar: if the installer lied to you, abandoned the install, or never energized the system, those claims travel to whoever currently holds your loan. The rule caps the recovery at amounts already paid into the loan, but in solar that frequently runs into the tens of thousands. The Holder Rule is the single most important lever a homeowner has when the original installer is bankrupt or unreachable — it lets you press the case against a solvent target instead of a corporate shell.

How long do I have to file a claim against a solar lender?

Deadlines vary by claim type and state, and missing them is irreversible. As a rough primer: federal Truth in Lending Act (TILA) damages claims usually run 1 year from the violation; TILA rescission is up to 3 years; the FTC Holder Rule cap is amounts paid; state Unfair and Deceptive Acts and Practices (UDAP) statutes typically run 2 to 4 years (Texas DTPA = 2 from discovery, Florida FDUTPA = 4, California CLRA = 3, North Carolina UDTPA = 4, with treble damages mandatory). FTC Holder Rule defenses to a lender's collection action have no statute of limitations on the defense itself — meaning if the holder sues you, you can raise installer-fraud defenses regardless of age. Do not guess at your deadline. The eligibility review computes the live limitations window for your specific loan and state in two minutes.

How do I find out if my Bright Planet contract was forged or backdated?

Two documents settle it. First, pull the e-signature audit trail PDF that any DocuSign or Adobe Sign envelope produces — it logs the IP address, device, and timestamps for every signature event. A signature placed from the salesperson's device, or at a time you cannot account for, is the forgery signal the Connecticut AG is litigating around. Second, request the audio recording of any welcome or verification call SunRun says took place. If the voice on the recording is not yours, you are looking at the impersonation pattern the complaint specifically alleges in the Windsor case. Either document, on its own, can void the lease.

Bright Planet was at my door, but my lease is with SunRun. Who do I go after?

Both, and you do not have to choose. Per the Connecticut AG's framing, Bright Planet operated as a subcontractor handling sales, marketing, and installation on SunRun's behalf, while SunRun underwrote and now bills the lease. SunRun cannot disclaim responsibility for what its sales channel did to close your deal, and Bright Planet cannot hide behind the fact that the contract is on someone else's paper. The Connecticut complaint names both as defendants, alongside Elevate Solar Solutions and the individual salespeople. Your remedy reaches the entire chain.

What is the FTC Holder Rule and why should solar borrowers care?

The FTC Holder Rule (16 CFR § 433) requires every consumer credit contract that finances goods or services to carry a clause subjecting the lender to all the same claims and defenses the borrower could raise against the seller. Translated to solar: if the installer lied to you, abandoned the install, or never energized the system, those claims travel to whoever currently holds your loan. The rule caps the recovery at amounts already paid into the loan, but in solar that frequently runs into the tens of thousands. The Holder Rule is the single most important lever a homeowner has when the original installer is bankrupt or unreachable.

The installer that sold me the system went out of business. Is there anything left to do?

Yes. The installer's bankruptcy stops claims against that specific entity, but the lender that financed your loan is a separate, usually solvent, target. Under the FTC Holder Rule, the lender inherits liability for the same misrepresentations the installer made. Many homeowners assume their case dies with the installer and walk away — that is the result the lender's collections team is hoping for. The right move is to identify who currently holds your note and pursue the lender, not the dead installer.

My contract has an arbitration clause. Does that close the door?

Usually it opens a faster one. Most solar finance agreements force the homeowner into individual arbitration through JAMS or AAA. Lenders wrote those clauses to block class actions, but for an individual claimant the clause has a side effect they did not advertise: the lender pays the arbitration filing fee, your case is heard on its specific facts, and consumer-protection arbitrators tend to credit the kind of digital-signature, recording, and language-mismatch evidence that gets diluted in mass class settlements. Arbitration is often the higher-recovery path for the individual homeowner.

How do I know if my solar loan includes hidden dealer fees?

Check your Truth in Lending disclosure (TILA box) — specifically the 'Amount Financed' line. If that number is 20-30% higher than the system price the salesperson quoted, you almost certainly have an undisclosed dealer fee. For example, a $25,000 system becomes a $32,500 loan. The fee is paid by the lender to the installer at closing and buried in your loan principal, meaning you pay interest on it for 20-25 years. Request an itemized breakdown from the lender in writing; TILA requires accurate disclosure of finance charges.

Can I stop paying my solar loan if the system doesn't work?

Do not stop paying without legal guidance. The loan is with the lender (GoodLeap, Dividend, Mosaic, etc.), not the installer — and missed payments will damage your credit and may trigger acceleration (the full balance becomes due immediately). The correct approach is to assert your claims against the lender through the FTC Holder Rule or state UDAP statutes while continuing to pay, or under explicit advice from an attorney who has reviewed your case. Some homeowners negotiate payment suspensions during active disputes, but this requires formal legal action.

What happens to my solar warranty if the installer goes bankrupt?

If the installer files Chapter 7 (liquidation), the warranty is effectively worthless — there is no entity left to honor it. If the installer files Chapter 11 (reorganization), warranties may continue but service quality often degrades. In either case, the value of the lost warranty can be asserted as damages against the lender under the FTC Holder Rule. Document the original warranty terms, get repair quotes from third-party solar companies, and include the cost of a replacement warranty in your claim.

How long do I have to sue a solar company or lender?

Statutes of limitations vary by state and legal theory, typically ranging from 2-6 years from the date you discovered (or should have discovered) the fraud. State UDAP statutes often have 2-4 year limits; TILA claims have a 1-year limit for damages but can be raised as a defense at any time. The clock usually starts when the fraud was or should have been discovered — not when you signed the contract. Because these deadlines vary dramatically and can be complex to calculate, consulting an attorney promptly is essential.

Can I refinance or sell my house with a solar loan or PPA?

It depends on the type of obligation. Solar loans (unsecured or UCC-1 secured) typically can be paid off at closing like any other debt — but if the payoff exceeds the system's value, you may need to bring cash to closing. Solar PPAs and leases transfer to the buyer, who must qualify; many buyers refuse homes with long-term PPA obligations. PACE assessments are the worst case — they attach as a property tax lien and many lenders (FHA, VA, Fannie Mae, Freddie Mac) will not approve loans on homes with outstanding PACE assessments. If a UCC-1 fixture filing appears on your title unexpectedly, challenge it through the process at [our UCC guide](/blog/remove-unauthorized-ucc-1-step-by-step).

Is solar panel fraud a crime? Can I press charges?

Some solar fraud rises to the level of criminal conduct — forgery (fake signatures), theft by deception, or criminal fraud. However, most solar disputes are civil matters handled through state consumer protection laws, not criminal prosecution. File complaints with your state AG and local law enforcement; the AG's consumer protection division can investigate pattern misconduct. Civil claims (suing for damages, loan cancellation, or rescission) are typically faster and more likely to produce recovery than waiting for criminal charges.

What does this cost me?

Solar Panel Scam Center charges nothing to review your situation. If your case has merit, we connect you with an independent consumer-protection attorney whose practice covers solar finance. Those attorneys typically work on contingency or under fee-shifting statutes — meaning you pay nothing out of pocket, and the defendant covers attorney's fees if you prevail under TILA, the FTC Holder Rule, or your state's UDAP. We are not a law firm; submitting an intake does not by itself create an attorney-client relationship.

Why does this page use the company's name?

Solar Panel Scam Center is not affiliated with, endorsed by, or sponsored by any of the companies named on this site. Company names appear in a descriptive, factual context to identify the entities consumers are searching for and asking us about. This is nominative fair use under U.S. trademark law. Nothing on this page is legal advice or creates an attorney-client relationship.

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