Public Record · Updated May 2026
Your pink energy power home solar bankruptcy claim is still alive — multi-state AGs filed actions and the lender remains liable.
Pink Energy — formerly Power Home Solar — filed Chapter 11 in October 2022, leaving thousands of customers with failed Generac PWRcell battery systems, deceptive savings projections, and unpaid warranty obligations. State attorneys general in Missouri, North Carolina, Indiana, Kentucky, and elsewhere brought enforcement actions before and after the bankruptcy. The installer is gone — but the lender that financed your loan is solvent and remains liable under the FTC Holder Rule (16 CFR § 433). Your case did not die with the company.
Written by Maria Gomez | Updated
Check your Pink Energy paperwork for these issues
A match does not prove wrongdoing, but it identifies the documents and representations that deserve closer review.
- Pink Energy or Power Home Solar was the installer on my system.
- My Generac PWRcell battery system has failed, been recalled, or never worked as promised.
- My GoodLeap, Sunlight Financial, Mosaic, or Dividend Finance loan keeps billing on a system that does not work.
- I was pitched savings projections that bore no resemblance to what my system actually produces.
- My state attorney general's office investigated or sued Pink Energy / Power Home Solar.
How to identify Pink Energy in your records
- Loan paperwork names GoodLeap (formerly LoanPal), Sunlight Financial, Mosaic, or Dividend Finance as the financing partner on a Pink Energy / Power Home Solar install.
- Pre-rebrand contracts (before mid-2021) bear the Power Home Solar name; later contracts use Pink Energy.
- Servicer statements continue to bill on schedule even though the system is non-operational.
- Original sales contract bears a Pink Energy or Power Home Solar letterhead alongside a separate lender loan agreement.
Recurring Pink Energy complaint patterns
Generac PWRcell Failure
Battery system never worked as promised
Pink Energy / Power Home Solar built a large share of its book around the Generac PWRcell battery system, marketed as resilient backup that would carry the home through outages. Customer reports document widespread underperformance, fire-risk concerns, and outright failures — fact patterns that figured directly into the multi-state AG actions. Manufacturer-level recalls and remediation programs may still apply, but the installer-level workmanship and integration warranties Pink Energy made are extinguished.
Where to check: Pull your install agreement and isolate the PWRcell warranty Pink Energy made directly. Match it against any battery-related service tickets and any Generac recall correspondence.
Potential impact: Full battery-system value plus all payments made on the non-functional component
Deceptive Savings Projections
Promised savings that the system could not produce
Across the AG complaints, the recurring fact pattern is savings projections wildly disconnected from realistic system output — projections used to justify the loan size and to close the in-home appointment. When the actual production fell short, the loan stayed exactly the same.
Where to check: Compare the savings projection in the original sales presentation against your actual utility bills and monitoring data over the first 12 months of operation. A 30%+ gap is the documented Pink Energy fact pattern.
Stranded Warranty
Workmanship and labor warranties died with the company
Pink Energy's customer-facing warranties — workmanship, roof penetrations, labor on warranty work — were Pink Energy obligations, not pass-through manufacturer coverage. Chapter 11 extinguished the operational entity's ability to honor them. The economic loss of those stranded warranties is recoverable against the lender under the Holder Rule.
Where to check: Pull your install agreement and circle every warranty Pink Energy made directly (as opposed to passing through from Generac, the panel manufacturer, or the inverter manufacturer).
Loan Continues Billing
Servicer drafts payment regardless of system state
The lender's mechanical position: the loan is between you and them, Pink Energy is a separate party. The FTC Holder Rule was written to refuse that argument. The lender inherits liability for Pink Energy's misrepresentations and the AG-documented breach.
Where to check: Pull every servicer statement since loan inception. Every payment drafted on a non-functional system or stranded-warranty work is recoverable.
Potential impact: All post-bankruptcy payments plus dealer-fee component embedded in principal
Pre-Rebrand Contracts
Power Home Solar paperwork is still in scope
Power Home Solar rebranded as Pink Energy in mid-2021. Customers signing before that date have contracts on Power Home Solar letterhead — the underlying obligations followed the corporate continuity into Pink Energy and then into the Chapter 11. The legal-entity history matters when filing claims; the substantive rights do not change.
Where to check: Check letterhead and signature blocks on your install agreement. Power Home Solar contracts are within scope for Holder Rule claims against the lender.
AG Action Leverage
Your state's enforcement record strengthens your individual case
Where your state's attorney general filed an action against Pink Energy / Power Home Solar, the AG's complaint and any settlement become powerful evidence in your individual Holder Rule claim. The lender cannot credibly argue the misrepresentations were idiosyncratic when an AG complaint documents them as systematic.
Where to check: If you live in MO, NC, IN, KY, or another state with Pink Energy AG action, pull the AG's public complaint or settlement and cross-reference it with your own facts.
Public records and regulatory actions
Missouri Attorney General (2022)
Missouri AG sued Power Home Solar / Pink Energy alleging deceptive sales practices, failure to deliver functioning systems, and misrepresentations about savings and battery performance.
North Carolina Attorney General (2022)
North Carolina AG brought a consumer-protection action against Pink Energy / Power Home Solar focused on misleading sales claims, faulty installations, and unfulfilled warranty obligations across the company's North Carolina customer base.
Indiana Attorney General (2022)
Indiana AG opened action against Pink Energy / Power Home Solar regarding deceptive practices and product failures, including widespread issues with the Generac PWRcell battery systems the company sold.
Kentucky Attorney General (2022)
Kentucky AG joined the multi-state response to Pink Energy / Power Home Solar with consumer-protection action focused on misrepresentations and non-functioning systems.
U.S. Bankruptcy Court (2022)
Pink Energy filed Chapter 11 in October 2022 in the wake of the multi-state AG enforcement and a wave of customer complaints centered on the Generac PWRcell battery line. Customer warranty obligations were not assumed by a unified successor.
Pink Energy by the numbers
- October 2022
- Pink Energy Chapter 11 filing date Source: U.S. Bankruptcy Court
- Multi-state
- AG actions: MO, NC, IN, KY, and others Source: State attorney general press releases
- Generac PWRcell
- Battery line at the center of the failure complaints Source: AG complaints and customer records
- 16 CFR § 433
- FTC Holder Rule — keeps your claim alive against the lender Source: Federal Trade Commission rule
Possible recovery paths
Holder Rule Claim Against Lender
Possible outcome: Loan offset or unwind based on Pink Energy's AG-documented misrepresentations, PWRcell failures, and stranded warranties
Best fit: System non-functional, battery failed, or savings dramatically misrepresented — and the lender continues to bill
Typical timeframe: 90–270 days through demand or arbitration
Rescission
Possible outcome: Loan voided, principal returned, lien released
Best fit: Cooling-off violation, signature defect, or material misrepresentation aligned with AG findings
Typical timeframe: 60–180 days
Damages
Possible outcome: Money judgment for system value, payments made, lost battery resilience, and statutory penalties
Best fit: Documented harm — failed PWRcell, AG-action overlap, surviving paper trail
Typical timeframe: 9–18 months in individual JAMS arbitration
Documents to preserve
- Original Pink Energy or Power Home Solar install agreement and proposal
- Generac PWRcell paperwork, warranty registration, and any recall correspondence
- Loan agreement (GoodLeap, Sunlight Financial, Mosaic, Dividend Finance) with signature audit trail
- Every servicer statement since origination
- Utility bills (12+ months) and any production-monitoring data
- Service-ticket history and warranty correspondence
- Any AG complaint or consumer-protection-division correspondence regarding Pink Energy
- Texts, emails, and voicemails with the Pink Energy / Power Home Solar rep
Frequently asked questions about Pink Energy
Can I stop paying my solar loan if the system never worked?
Unilaterally stopping payment is risky — it triggers default, hits your credit, and gives the holder a head start on collection. The better move is a three-step sequence: (1) document the non-performance in writing (PTO date vs first-bill date, monitoring data, inspection failures), (2) preserve your right to assert the FTC Holder Rule (16 CFR § 433.2) defense against whoever currently holds the loan, and (3) get a written eligibility review BEFORE you change your payment behavior. TILA § 130 fee-shifting means the lender pays your attorney's fees when you prevail, so qualified disputes do not cost you out of pocket. The eligibility review is the right way to find out if your facts qualify.
Can I sue the solar lender if the installer is bankrupt?
Yes, in many fact patterns. The installer's bankruptcy stops claims against that specific entity, but the lender that financed your loan is a separate, usually solvent, target. Under the FTC Holder Rule (16 CFR § 433.2), the lender inherits liability for the same misrepresentations the installer made — false savings projections, fabricated tax-credit math, undisclosed dealer fees, signatures captured without time to read. Recovery under the Holder Rule is typically capped at amounts already paid into the loan, but in solar that frequently runs into the tens of thousands. Many homeowners assume their case dies with the installer and walk away — that is exactly what the lender's collections team hopes for. The eligibility review identifies whether your loan documents trigger Holder Rule liability.
What is the FTC Holder Rule and why does it matter for solar loans?
The FTC Holder Rule (16 CFR § 433.2) requires every consumer credit contract that finances goods or services to carry a clause subjecting the lender to all the same claims and defenses the borrower could raise against the seller. Translated to solar: if the installer lied to you, abandoned the install, or never energized the system, those claims travel to whoever currently holds your loan. The rule caps the recovery at amounts already paid into the loan, but in solar that frequently runs into the tens of thousands. The Holder Rule is the single most important lever a homeowner has when the original installer is bankrupt or unreachable — it lets you press the case against a solvent target instead of a corporate shell.
How long do I have to file a claim against a solar lender?
Deadlines vary by claim type and state, and missing them is irreversible. As a rough primer: federal Truth in Lending Act (TILA) damages claims usually run 1 year from the violation; TILA rescission is up to 3 years; the FTC Holder Rule cap is amounts paid; state Unfair and Deceptive Acts and Practices (UDAP) statutes typically run 2 to 4 years (Texas DTPA = 2 from discovery, Florida FDUTPA = 4, California CLRA = 3, North Carolina UDTPA = 4, with treble damages mandatory). FTC Holder Rule defenses to a lender's collection action have no statute of limitations on the defense itself — meaning if the holder sues you, you can raise installer-fraud defenses regardless of age. Do not guess at your deadline. The eligibility review computes the live limitations window for your specific loan and state in two minutes.
Pink Energy / Power Home Solar is in Chapter 11. With multi-state AG actions, do I have a stronger case?
Yes — substantially. The AG actions in Missouri, North Carolina, Indiana, Kentucky, and other states put the misrepresentations and product failures into public, official record before and after the bankruptcy. That record is admissible evidence in your individual Holder Rule claim against the lender. The lender's standard argument — that customer complaints are isolated or unrepresentative — collapses against an AG complaint that documents the conduct as systemic. If you live in a state where the AG acted, pull the public filing and add it to your file.
My Generac PWRcell battery failed. Is that a separate claim from the Pink Energy bankruptcy?
It can be both. The hardware-level Generac warranty is a separate manufacturer obligation — and Generac has run remediation programs around the PWRcell line that may apply to your unit independently of Pink Energy's bankruptcy. The installation-level integration, workmanship, and labor warranties were Pink Energy's responsibility, and those died with the Chapter 11. Under the FTC Holder Rule, the value of the stranded installer-level warranty is recoverable against the lender that financed the system. Pursue both tracks: the Generac path for hardware remediation, the Holder Rule path for the financial loss.
What is the FTC Holder Rule and why should solar borrowers care?
The FTC Holder Rule (16 CFR § 433) requires every consumer credit contract that finances goods or services to carry a clause subjecting the lender to all the same claims and defenses the borrower could raise against the seller. Translated to solar: if the installer lied to you, abandoned the install, or never energized the system, those claims travel to whoever currently holds your loan. The rule caps the recovery at amounts already paid into the loan, but in solar that frequently runs into the tens of thousands. The Holder Rule is the single most important lever a homeowner has when the original installer is bankrupt or unreachable.
The installer that sold me the system went out of business. Is there anything left to do?
Yes. The installer's bankruptcy stops claims against that specific entity, but the lender that financed your loan is a separate, usually solvent, target. Under the FTC Holder Rule, the lender inherits liability for the same misrepresentations the installer made. Many homeowners assume their case dies with the installer and walk away — that is the result the lender's collections team is hoping for. The right move is to identify who currently holds your note and pursue the lender, not the dead installer.
My contract has an arbitration clause. Does that close the door?
Usually it opens a faster one. Most solar finance agreements force the homeowner into individual arbitration through JAMS or AAA. Lenders wrote those clauses to block class actions, but for an individual claimant the clause has a side effect they did not advertise: the lender pays the arbitration filing fee, your case is heard on its specific facts, and consumer-protection arbitrators tend to credit the kind of digital-signature, recording, and language-mismatch evidence that gets diluted in mass class settlements. Arbitration is often the higher-recovery path for the individual homeowner.
How do I know if my solar loan includes hidden dealer fees?
Check your Truth in Lending disclosure (TILA box) — specifically the 'Amount Financed' line. If that number is 20-30% higher than the system price the salesperson quoted, you almost certainly have an undisclosed dealer fee. For example, a $25,000 system becomes a $32,500 loan. The fee is paid by the lender to the installer at closing and buried in your loan principal, meaning you pay interest on it for 20-25 years. Request an itemized breakdown from the lender in writing; TILA requires accurate disclosure of finance charges.
Can I stop paying my solar loan if the system doesn't work?
Do not stop paying without legal guidance. The loan is with the lender (GoodLeap, Dividend, Mosaic, etc.), not the installer — and missed payments will damage your credit and may trigger acceleration (the full balance becomes due immediately). The correct approach is to assert your claims against the lender through the FTC Holder Rule or state UDAP statutes while continuing to pay, or under explicit advice from an attorney who has reviewed your case. Some homeowners negotiate payment suspensions during active disputes, but this requires formal legal action.
What happens to my solar warranty if the installer goes bankrupt?
If the installer files Chapter 7 (liquidation), the warranty is effectively worthless — there is no entity left to honor it. If the installer files Chapter 11 (reorganization), warranties may continue but service quality often degrades. In either case, the value of the lost warranty can be asserted as damages against the lender under the FTC Holder Rule. Document the original warranty terms, get repair quotes from third-party solar companies, and include the cost of a replacement warranty in your claim.
How long do I have to sue a solar company or lender?
Statutes of limitations vary by state and legal theory, typically ranging from 2-6 years from the date you discovered (or should have discovered) the fraud. State UDAP statutes often have 2-4 year limits; TILA claims have a 1-year limit for damages but can be raised as a defense at any time. The clock usually starts when the fraud was or should have been discovered — not when you signed the contract. Because these deadlines vary dramatically and can be complex to calculate, consulting an attorney promptly is essential.
Can I refinance or sell my house with a solar loan or PPA?
It depends on the type of obligation. Solar loans (unsecured or UCC-1 secured) typically can be paid off at closing like any other debt — but if the payoff exceeds the system's value, you may need to bring cash to closing. Solar PPAs and leases transfer to the buyer, who must qualify; many buyers refuse homes with long-term PPA obligations. PACE assessments are the worst case — they attach as a property tax lien and many lenders (FHA, VA, Fannie Mae, Freddie Mac) will not approve loans on homes with outstanding PACE assessments. If a UCC-1 fixture filing appears on your title unexpectedly, challenge it through the process at [our UCC guide](/blog/remove-unauthorized-ucc-1-step-by-step).
Is solar panel fraud a crime? Can I press charges?
Some solar fraud rises to the level of criminal conduct — forgery (fake signatures), theft by deception, or criminal fraud. However, most solar disputes are civil matters handled through state consumer protection laws, not criminal prosecution. File complaints with your state AG and local law enforcement; the AG's consumer protection division can investigate pattern misconduct. Civil claims (suing for damages, loan cancellation, or rescission) are typically faster and more likely to produce recovery than waiting for criminal charges.
What does this cost me?
Solar Panel Scam Center charges nothing to review your situation. If your case has merit, we connect you with an independent consumer-protection attorney whose practice covers solar finance. Those attorneys typically work on contingency or under fee-shifting statutes — meaning you pay nothing out of pocket, and the defendant covers attorney's fees if you prevail under TILA, the FTC Holder Rule, or your state's UDAP. We are not a law firm; submitting an intake does not by itself create an attorney-client relationship.
Why does this page use the company's name?
Solar Panel Scam Center is not affiliated with, endorsed by, or sponsored by any of the companies named on this site. Company names appear in a descriptive, factual context to identify the entities consumers are searching for and asking us about. This is nominative fair use under U.S. trademark law. Nothing on this page is legal advice or creates an attorney-client relationship.
Evidence-backed state guides
Related solar company guides
- GoodLeap complaints and consumer options
- Sunlight Financial complaints and consumer options
- Mosaic complaints and consumer options
- Dividend Finance complaints and consumer options
- Titan Solar Power complaints and consumer options
- SunPower complaints and consumer options
- Vision Solar complaints and consumer options
Organize your Pink Energy documents
The eligibility review helps identify the seller, lender, current loan holder, disputed promises, and evidence already available. Solar Panel Scam Center is not a law firm, and submitting information does not create an attorney-client relationship.
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