Renovate America HERO PACE complaints did not vanish with the 2020 bankruptcy.

Unilaterally stopping payment is risky — it triggers default, hits your credit, and gives the holder a head start on collection. The better move is a three-step sequence: (1) document the non-performance in writing (PTO date vs first-bill date, monitoring data, inspection failures), (2) preserve your right to assert the FTC Holder Rule (16 CFR § 433.2) defense against whoever currently holds the loan, and (3) get a written eligibility review BEFORE you change your payment behavior. TILA § 130 fee-shifting means the lender pays your attorney's fees when you prevail, so qualified disputes do not cost you out of pocket. The eligibility review is the right way to find out if your facts qualify.

Yes, in many fact patterns. The installer's bankruptcy stops claims against that specific entity, but the lender that financed your loan is a separate, usually solvent, target. Under the FTC Holder Rule (16 CFR § 433.2), the lender inherits liability for the same misrepresentations the installer made — false savings projections, fabricated tax-credit math, undisclosed dealer fees, signatures captured without time to read. Recovery under the Holder Rule is typically capped at amounts already paid into the loan, but in solar that frequently runs into the tens of thousands. Many homeowners assume their case dies with the installer and walk away — that is exactly what the lender's collections team hopes for. The eligibility review identifies whether your loan documents trigger Holder Rule liability.

The FTC Holder Rule (16 CFR § 433.2) requires every consumer credit contract that finances goods or services to carry a clause subjecting the lender to all the same claims and defenses the borrower could raise against the seller. Translated to solar: if the installer lied to you, abandoned the install, or never energized the system, those claims travel to whoever currently holds your loan. The rule caps the recovery at amounts already paid into the loan, but in solar that frequently runs into the tens of thousands. The Holder Rule is the single most important lever a homeowner has when the original installer is bankrupt or unreachable — it lets you press the case against a solvent target instead of a corporate shell.

Deadlines vary by claim type and state, and missing them is irreversible. As a rough primer: federal Truth in Lending Act (TILA) damages claims usually run 1 year from the violation; TILA rescission is up to 3 years; the FTC Holder Rule cap is amounts paid; state Unfair and Deceptive Acts and Practices (UDAP) statutes typically run 2 to 4 years (Texas DTPA = 2 from discovery, Florida FDUTPA = 4, California CLRA = 3, North Carolina UDTPA = 4, with treble damages mandatory). FTC Holder Rule defenses to a lender's collection action have no statute of limitations on the defense itself — meaning if the holder sues you, you can raise installer-fraud defenses regardless of age. Do not guess at your deadline. The eligibility review computes the live limitations window for your specific loan and state in two minutes.

The Chapter 11 in December 2020 reorganized the corporate entity, but the underlying PACE assessments are not corporate debts of Renovate America — they are assessments recorded against your real estate, billed through your county property tax collector. The assessments were transferred to successor servicers as part of the reorganization, and the lien remains in first position. The bankruptcy changes who you negotiate with; it does not erase the assessment. Treating HERO as 'gone' is the most common — and most expensive — mistake post-bankruptcy homeowners make.

HERO assessments were transferred to other servicers during and after the 2020 reorganization, and individual assessments may have changed hands more than once. The current servicer should appear on the most recent notice you received about the assessment, and the local PACE district that legally holds the assessment is identifiable through the county recorder's office. Identifying the current servicer is step one of any dispute — a demand routed at the wrong entity sits in a queue and goes nowhere.

No. AB 1284's specific oral-confirmation requirement applies to assessments originated after the statute's effective date in 2018, but pre-AB-1284 HERO origination is still subject to general California UDAP, fraud, and elder-abuse law — plus the broader CFPB rulemaking that is now extending TILA-style ability-to-repay protections to PACE. The pre-bankruptcy origination period also produced a heavy volume of contractor-fraud and door-to-door sales complaints that remain actionable against the contractor itself.

A PACE (Property Assessed Clean Energy) loan is repaid through a special assessment added to your property tax bill — not a separate monthly loan payment. That structure has two big consequences: the PACE balance attaches to the property as a tax lien with priority over your mortgage, and missing payments triggers tax-default foreclosure rather than ordinary loan collection. PACE loans are also explicitly carved out of the federal Truth in Lending Act in most states, removing a major disclosure protection that ordinary solar loans must comply with. If you discover a PACE lien on your property you did not knowingly authorize, you have specific state-law remedies that differ from the standard solar-loan playbook.

Check your Truth in Lending disclosure (TILA box) — specifically the 'Amount Financed' line. If that number is 20-30% higher than the system price the salesperson quoted, you almost certainly have an undisclosed dealer fee. For example, a $25,000 system becomes a $32,500 loan. The fee is paid by the lender to the installer at closing and buried in your loan principal, meaning you pay interest on it for 20-25 years. Request an itemized breakdown from the lender in writing; TILA requires accurate disclosure of finance charges.

Do not stop paying without legal guidance. The loan is with the lender (GoodLeap, Dividend, Mosaic, etc.), not the installer — and missed payments will damage your credit and may trigger acceleration (the full balance becomes due immediately). The correct approach is to assert your claims against the lender through the FTC Holder Rule or state UDAP statutes while continuing to pay, or under explicit advice from an attorney who has reviewed your case. Some homeowners negotiate payment suspensions during active disputes, but this requires formal legal action.

If the installer files Chapter 7 (liquidation), the warranty is effectively worthless — there is no entity left to honor it. If the installer files Chapter 11 (reorganization), warranties may continue but service quality often degrades. In either case, the value of the lost warranty can be asserted as damages against the lender under the FTC Holder Rule. Document the original warranty terms, get repair quotes from third-party solar companies, and include the cost of a replacement warranty in your claim.

Statutes of limitations vary by state and legal theory, typically ranging from 2-6 years from the date you discovered (or should have discovered) the fraud. State UDAP statutes often have 2-4 year limits; TILA claims have a 1-year limit for damages but can be raised as a defense at any time. The clock usually starts when the fraud was or should have been discovered — not when you signed the contract. Because these deadlines vary dramatically and can be complex to calculate, consulting an attorney promptly is essential.

It depends on the type of obligation. Solar loans (unsecured or UCC-1 secured) typically can be paid off at closing like any other debt — but if the payoff exceeds the system's value, you may need to bring cash to closing. Solar PPAs and leases transfer to the buyer, who must qualify; many buyers refuse homes with long-term PPA obligations. PACE assessments are the worst case — they attach as a property tax lien and many lenders (FHA, VA, Fannie Mae, Freddie Mac) will not approve loans on homes with outstanding PACE assessments. If a UCC-1 fixture filing appears on your title unexpectedly, challenge it through the process at [our UCC guide](/blog/remove-unauthorized-ucc-1-step-by-step).

Some solar fraud rises to the level of criminal conduct — forgery (fake signatures), theft by deception, or criminal fraud. However, most solar disputes are civil matters handled through state consumer protection laws, not criminal prosecution. File complaints with your state AG and local law enforcement; the AG's consumer protection division can investigate pattern misconduct. Civil claims (suing for damages, loan cancellation, or rescission) are typically faster and more likely to produce recovery than waiting for criminal charges.

Solar Panel Scam Center charges nothing to review your situation. If your case has merit, we connect you with an independent consumer-protection attorney whose practice covers solar finance. Those attorneys typically work on contingency or under fee-shifting statutes — meaning you pay nothing out of pocket, and the defendant covers attorney's fees if you prevail under TILA, the FTC Holder Rule, or your state's UDAP. We are not a law firm; submitting an intake does not by itself create an attorney-client relationship.

Solar Panel Scam Center is not affiliated with, endorsed by, or sponsored by any of the companies named on this site. Company names appear in a descriptive, factual context to identify the entities consumers are searching for and asking us about. This is nominative fair use under U.S. trademark law. Nothing on this page is legal advice or creates an attorney-client relationship.