Public Record · Updated May 2026

A vivint solar lawsuit didn't disappear when Sunrun bought the company. Your contract — and your claims — survived the merger.

Vivint Solar was acquired by Sunrun in October 2020 and folded into the Sunrun servicing platform. Pre-acquisition Vivint Solar leases and PPAs are still in force, still 20-25 years long, and still secured by UCC-1 fixture filings against your home. The original Vivint sales conduct — door-to-door misrepresentation, ownership confusion, escalator clauses — does not get washed clean by an M&A transaction.

Written by Maria Gomez | Updated

Check your Vivint Solar paperwork for these issues

A match does not prove wrongdoing, but it identifies the documents and representations that deserve closer review.

  • I signed a Vivint Solar lease, PPA, or loan before October 2020.
  • My current statements come from Sunrun but my paperwork says Vivint Solar.
  • A door-to-door rep told me the system would 'pay for itself' or be 'free'.
  • I was told I would 'own' the system, but the contract is a lease or PPA.
  • A UCC-1 fixture filing referencing Vivint Solar or Sunrun is on my property.
  • My system is producing less power than the proposal projected.

How to identify Vivint Solar in your records

  • Original contract paperwork lists Vivint Solar Developer LLC as the counterparty.
  • Billing and customer service have been transferred to Sunrun since 2020-2021.
  • Lease/PPA term is 20 to 25 years and includes an annual escalator clause.
  • A UCC-1 fixture filing in your county recorder index references Vivint Solar, Vivint Solar Developer LLC, or Sunrun as the secured party.
  • Some legacy loans were originated through partner lenders such as Sunlight Financial, Mosaic, or GoodLeap.

Recurring Vivint Solar complaint patterns

Door-to-Door

In-home sales pitch was the entire transaction

Vivint Solar's sales engine was almost entirely door-to-door, run by commissioned reps who landed the deal in a single in-home visit. Federal cooling-off rules require a clear three-business-day rescission notice on every door-to-door sale; defective notice — or being told the window had already closed — is itself a UDAP violation independent of any product issue.

Where to check: If the pitch happened at your door and you were not given a separate, signed cooling-off notice in your contract language, the rescission right may still be open.

Lease vs Own

Pitched as 'free solar' or 'ownership' — actually a 20-year lease

Public allegations may describe Vivint Solar systems as 'free' or customer-owned when the written transaction was a long-term lease or PPA. Those agreements generally do not transfer ownership during the contract term. Tax treatment depends on the placed-in-service date and owner; do not infer that Vivint received a specific credit from the contract label alone.

Where to check: If the contract reads 'Lease' or 'Power Purchase Agreement,' identify the owner and compare the written term with the sales materials. Verify any tax claim from transaction and tax records.

Potential impact: No automatic amount; tax-related loss requires eligibility, timing, reliance, and causation evidence

Escalator Clause

Annual rate increase that erases the savings

Most Vivint Solar PPAs include an annual escalator on the per-kWh rate, often 2.9% or higher. Compounded across 20-25 years, the rate climbs above what your local utility charges — eliminating the 'lower bill forever' pitch the original sales rep made.

Where to check: Check the 'Price Adjustment' or 'Annual Escalator' section of your PPA. Anything compounded above 2% gets dangerous over the contract life.

Production Shortfall

System produces less than the proposal projected

Production estimates in the in-home proposal were frequently inflated to support the savings story. When the system underperforms, the contract's production guarantee usually has wide tolerance bands and weak remedies, leaving the homeowner carrying the difference.

Where to check: Compare your monitoring data against the kWh estimate in the original Vivint proposal. A 20%+ shortfall is your starting evidence.

Transfer Block

UCC-1 lien blocks your home sale or refinance

Vivint Solar recorded UCC-1 fixture filings on most leased systems. When you list the home, the title company sees the filing, the buyer's lender refuses to fund, and the deal collapses unless the lease is paid off or the buyer assumes the 20-year obligation. Sunrun, as successor, controls the release.

Where to check: A title commitment on a refinance or sale will show the UCC-1 as an exception. Pull a UCC search now if you are within 12 months of selling.

Potential impact: Transaction-blocking until the lien is released

Successor Servicing

Customer service moved to Sunrun — and got harder to reach

Post-acquisition, all Vivint Solar customer service was migrated to Sunrun's call centers. Many legacy Vivint customers report longer hold times, lost service tickets, and difficulty getting Sunrun to take responsibility for repairs and warranty claims on systems Vivint installed.

Targeted Demographics

Elderly and Spanish-speaking households over-represented

Vivint Solar's pre-acquisition AG actions and CFPB complaints document a pattern of door-to-door pitches targeted at older homeowners and Spanish-speaking households, with English-only contract paperwork following a Spanish sales conversation. State UDAP statutes — and California's Translation Act — make that mismatch independently actionable.

Where to check: Save voicemails, texts, and any in-language sales materials. The contract being English-only is the second piece of evidence you need.

Public records and regulatory actions

New Mexico Attorney General (2018)

Then-AG Hector Balderas filed suit against Vivint Solar alleging deceptive door-to-door sales practices, misrepresented savings, and predatory targeting of Spanish-speaking and elderly homeowners. The case is part of a multi-year pattern of state-level scrutiny of Vivint Solar's pre-acquisition sales model.

New Mexico AG office

Sunrun Acquisition (SEC filing) (2020)

Sunrun completed its acquisition of Vivint Solar in October 2020 in an all-stock transaction valued at approximately $3.2 billion. Vivint's installed base, contracts, and ongoing service obligations were absorbed into Sunrun's servicing platform.

SEC EDGAR — Sunrun 8-K filings

Consumer Financial Protection Bureau (Ongoing)

Vivint Solar and successor-Sunrun appear repeatedly in the CFPB consumer-complaint database, with recurring themes of misrepresented savings, undisclosed escalator clauses, ownership confusion, and difficulty cancelling within the rescission window.

Search the CFPB database

Vivint Solar by the numbers

October 2020
Sunrun's acquisition of Vivint Solar closed Source: Sunrun SEC 8-K filing
~$3.2B
All-stock transaction value at close Source: SEC merger filings
20–25 yr
Standard Vivint Solar lease/PPA term tied to your home Source: Standard Vivint Solar customer agreement
UCC-1
Fixture filing recorded against the property Source: County recorder filings

Possible recovery paths

Rescission

Possible outcome: Lease/PPA voided, system removed, lien released

Best fit: Cooling-off window violation, signature defect, or material misrepresentation at signing

Typical timeframe: 90–240 days

Buyout / Lien Release

Possible outcome: Negotiated payoff that releases the UCC-1 and lets your sale or refinance close

Best fit: Time-sensitive home sale, refinance, or estate transaction with the lien in the way

Typical timeframe: 30–120 days

Damages

Possible outcome: Potential recovery for proven production loss, billing errors, and documented tax-related loss

Best fit: Documented misrepresentation about ownership, savings, or production

Typical timeframe: 9–18 months in arbitration

Documents to preserve

  • Vivint Solar lease, PPA, or loan agreement (full copy, all pages)
  • Original Vivint proposal or 'utility vs solar' savings projection
  • Sunrun monitoring data showing actual kWh production
  • Two years of utility bills (before and after install)
  • Any title commitment showing the UCC-1 exception
  • Texts, emails, and voicemails with the Vivint sales rep
  • Loan paperwork from Sunlight Financial, Mosaic, or GoodLeap if a loan was involved

Frequently asked questions about Vivint Solar

Can I stop paying my solar loan if the system never worked?

Unilaterally stopping payment is risky — it triggers default, hits your credit, and gives the holder a head start on collection. The better move is a three-step sequence: (1) document the non-performance in writing (PTO date vs first-bill date, monitoring data, inspection failures), (2) preserve your right to assert the FTC Holder Rule (16 CFR § 433.2) defense against whoever currently holds the loan, and (3) get a written eligibility review BEFORE you change your payment behavior. TILA § 130 fee-shifting means the lender pays your attorney's fees when you prevail, so qualified disputes do not cost you out of pocket. The eligibility review is the right way to find out if your facts qualify.

Can I sue the solar lender if the installer is bankrupt?

Yes, in many fact patterns. The installer's bankruptcy stops claims against that specific entity, but the lender that financed your loan is a separate, usually solvent, target. Under the FTC Holder Rule (16 CFR § 433.2), the lender inherits liability for the same misrepresentations the installer made — false savings projections, fabricated tax-credit math, undisclosed dealer fees, signatures captured without time to read. Recovery under the Holder Rule is typically capped at amounts already paid into the loan, but in solar that frequently runs into the tens of thousands. Many homeowners assume their case dies with the installer and walk away — that is exactly what the lender's collections team hopes for. The eligibility review identifies whether your loan documents trigger Holder Rule liability.

What is the FTC Holder Rule and why does it matter for solar loans?

The FTC Holder Rule (16 CFR § 433.2) requires every consumer credit contract that finances goods or services to carry a clause subjecting the lender to all the same claims and defenses the borrower could raise against the seller. Translated to solar: if the installer lied to you, abandoned the install, or never energized the system, those claims travel to whoever currently holds your loan. The rule caps the recovery at amounts already paid into the loan, but in solar that frequently runs into the tens of thousands. The Holder Rule is the single most important lever a homeowner has when the original installer is bankrupt or unreachable — it lets you press the case against a solvent target instead of a corporate shell.

How long do I have to file a claim against a solar lender?

Deadlines vary by claim type and state, and missing them is irreversible. As a rough primer: federal Truth in Lending Act (TILA) damages claims usually run 1 year from the violation; TILA rescission is up to 3 years; the FTC Holder Rule cap is amounts paid; state Unfair and Deceptive Acts and Practices (UDAP) statutes typically run 2 to 4 years (Texas DTPA = 2 from discovery, Florida FDUTPA = 4, California CLRA = 3, North Carolina UDTPA = 4, with treble damages mandatory). FTC Holder Rule defenses to a lender's collection action have no statute of limitations on the defense itself — meaning if the holder sues you, you can raise installer-fraud defenses regardless of age. Do not guess at your deadline. The eligibility review computes the live limitations window for your specific loan and state in two minutes.

Vivint Solar was acquired by Sunrun. Does my old contract still mean anything?

Yes. The October 2020 acquisition transferred Vivint's contracts to Sunrun as the servicing entity, but the underlying agreement you signed with Vivint Solar Developer LLC still controls the relationship. The escalator clauses, production guarantees, UCC-1 fixture filings, and 20-25 year terms are all still enforceable against you — and the misrepresentations made by the original Vivint door-to-door rep are still actionable. The right counterparty for any claim today is usually Sunrun as successor, but the facts that make the claim are the original Vivint sale.

My billing comes from Sunrun now but my contract says Vivint Solar. Who do I deal with?

You deal with Sunrun for everything operational — billing, monitoring, service tickets, lien releases — because Sunrun is the successor servicer. For legal claims, the analysis is layered: Sunrun assumed the contract obligations and is the practical defendant, while the original Vivint sales conduct is what generates the claim. Keep the original Vivint paperwork; it is the single most valuable document you have, because it shows what was promised before Sunrun ever touched the relationship.

What is the FTC Holder Rule and why should solar borrowers care?

The FTC Holder Rule (16 CFR § 433) requires every consumer credit contract that finances goods or services to carry a clause subjecting the lender to all the same claims and defenses the borrower could raise against the seller. Translated to solar: if the installer lied to you, abandoned the install, or never energized the system, those claims travel to whoever currently holds your loan. The rule caps the recovery at amounts already paid into the loan, but in solar that frequently runs into the tens of thousands. The Holder Rule is the single most important lever a homeowner has when the original installer is bankrupt or unreachable.

The installer that sold me the system went out of business. Is there anything left to do?

Yes. The installer's bankruptcy stops claims against that specific entity, but the lender that financed your loan is a separate, usually solvent, target. Under the FTC Holder Rule, the lender inherits liability for the same misrepresentations the installer made. Many homeowners assume their case dies with the installer and walk away — that is the result the lender's collections team is hoping for. The right move is to identify who currently holds your note and pursue the lender, not the dead installer.

My contract has an arbitration clause. Does that close the door?

Usually it opens a faster one. Most solar finance agreements force the homeowner into individual arbitration through JAMS or AAA. Lenders wrote those clauses to block class actions, but for an individual claimant the clause has a side effect they did not advertise: the lender pays the arbitration filing fee, your case is heard on its specific facts, and consumer-protection arbitrators tend to credit the kind of digital-signature, recording, and language-mismatch evidence that gets diluted in mass class settlements. Arbitration is often the higher-recovery path for the individual homeowner.

How do I know if my solar loan includes hidden dealer fees?

Check your Truth in Lending disclosure (TILA box) — specifically the 'Amount Financed' line. If that number is 20-30% higher than the system price the salesperson quoted, you almost certainly have an undisclosed dealer fee. For example, a $25,000 system becomes a $32,500 loan. The fee is paid by the lender to the installer at closing and buried in your loan principal, meaning you pay interest on it for 20-25 years. Request an itemized breakdown from the lender in writing; TILA requires accurate disclosure of finance charges.

Can I stop paying my solar loan if the system doesn't work?

Do not stop paying without legal guidance. The loan is with the lender (GoodLeap, Dividend, Mosaic, etc.), not the installer — and missed payments will damage your credit and may trigger acceleration (the full balance becomes due immediately). The correct approach is to assert your claims against the lender through the FTC Holder Rule or state UDAP statutes while continuing to pay, or under explicit advice from an attorney who has reviewed your case. Some homeowners negotiate payment suspensions during active disputes, but this requires formal legal action.

What happens to my solar warranty if the installer goes bankrupt?

If the installer files Chapter 7 (liquidation), the warranty is effectively worthless — there is no entity left to honor it. If the installer files Chapter 11 (reorganization), warranties may continue but service quality often degrades. In either case, the value of the lost warranty can be asserted as damages against the lender under the FTC Holder Rule. Document the original warranty terms, get repair quotes from third-party solar companies, and include the cost of a replacement warranty in your claim.

How long do I have to sue a solar company or lender?

Statutes of limitations vary by state and legal theory, typically ranging from 2-6 years from the date you discovered (or should have discovered) the fraud. State UDAP statutes often have 2-4 year limits; TILA claims have a 1-year limit for damages but can be raised as a defense at any time. The clock usually starts when the fraud was or should have been discovered — not when you signed the contract. Because these deadlines vary dramatically and can be complex to calculate, consulting an attorney promptly is essential.

Can I refinance or sell my house with a solar loan or PPA?

It depends on the type of obligation. Solar loans (unsecured or UCC-1 secured) typically can be paid off at closing like any other debt — but if the payoff exceeds the system's value, you may need to bring cash to closing. Solar PPAs and leases transfer to the buyer, who must qualify; many buyers refuse homes with long-term PPA obligations. PACE assessments are the worst case — they attach as a property tax lien and many lenders (FHA, VA, Fannie Mae, Freddie Mac) will not approve loans on homes with outstanding PACE assessments. If a UCC-1 fixture filing appears on your title unexpectedly, challenge it through the process at [our UCC guide](/blog/remove-unauthorized-ucc-1-step-by-step).

Is solar panel fraud a crime? Can I press charges?

Some solar fraud rises to the level of criminal conduct — forgery (fake signatures), theft by deception, or criminal fraud. However, most solar disputes are civil matters handled through state consumer protection laws, not criminal prosecution. File complaints with your state AG and local law enforcement; the AG's consumer protection division can investigate pattern misconduct. Civil claims (suing for damages, loan cancellation, or rescission) are typically faster and more likely to produce recovery than waiting for criminal charges.

What does this cost me?

Solar Panel Scam Center charges nothing to review your situation. If your case has merit, we connect you with an independent consumer-protection attorney whose practice covers solar finance. Those attorneys typically work on contingency or under fee-shifting statutes — meaning you pay nothing out of pocket, and the defendant covers attorney's fees if you prevail under TILA, the FTC Holder Rule, or your state's UDAP. We are not a law firm; submitting an intake does not by itself create an attorney-client relationship.

Why does this page use the company's name?

Solar Panel Scam Center is not affiliated with, endorsed by, or sponsored by any of the companies named on this site. Company names appear in a descriptive, factual context to identify the entities consumers are searching for and asking us about. This is nominative fair use under U.S. trademark law. Nothing on this page is legal advice or creates an attorney-client relationship.

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